Welcome to the State Information Technology Agency
- +27 800 764 222
- +27 12 367 5151
- contact.centre@sita.co.za
| Service Title | Service Definition | Services Features | |
|---|---|---|---|
| Enterprise Content Management | We offer customers the capability to manage the lifecycle of content from initial publication or creation through archival and disposal which assists in simplifying the management of corporate information through the availability of information, storage, security, version control, process routing, retention, and disposal. | • Document Management • Records Management • Workflow • Web Content Management • Imaging (scanning) • Application Functional/ Technical maintenance and support • Service Management |
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| Geographic Information Systems | We offer customers a special-purpose digital database in which a common spatial coordinate system is the primary means of reference in order to enable better decision-making | • Data input from maps, aerial photos, satellites, surveys, and other sources. • Data storage, retrieval, and query. • Data transformation, analysis, and modelling, including spatial statistics. • Data reporting, such as maps, reports, and plans. • Service Management |
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| Business Intelligence | We offer customers a fact-based support system in order to enable better decision-making. | • Factual information from one or more information systems • Integration in a useful manner • Presentations to users as reports and analysis that will help users understand past and present organisational performance. • Service Management |
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| Information Management | We offer customers services that enable management of information as a strategic resource, over its life cycle, while optimising business process execution and decision making. | • Strategic Information Services (strategic planning and Advice; Performance Management, Advanced planning and forecasting. • Information Support Services • Information Advice Service • Technical Information Support • Information Management Architecture • Information Management Training • Service Management |