e-Government

e-Government

e-Government

As per the NDP 2030 sub-outcome 4, SITA will “…make services more accessible, reduce the cost of accessing services, streamline administrative processes and improve turnaround times, and strengthen accountability and responsiveness.

To achieve these objectives it is important that IT systems are tailored to specific areas of service delivery. Government will therefore identify and prioritise those areas where IT has the greatest potential to improve access to services.”

eGovernment Implementation Framework

The e-Government implementation framework is focused on three dimension i.e. citizens, government and business. SITA will work collaboratively with government and relevant stakeholders to identify value creating initiatives that translate into high impact outcomes

eGovernment Implementation Approach

The eGovernment implementation approach considers various business scenarios within the public service “end to end” value chains.

eGovernment Pillars and Objectives

E-Government is driven by five strategic pillars supported by ten key objectives as depicted below.  

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.