Corporate Services : End User Computing

Service Title: LAN and Desktop
Service Definition:

Provide fully managed End-User-Computing (EUC) and Local Area Network (LAN) servicesthrough integrated management, control, operational support, monitoring and maintenanceof end-user workplace environment.

Services Features:
  • Server Platforms
  • Desktop and Laptops
  • Printers
  • IP Telephony
  • Backups
  • Lifecycle management (patch, upgrades, renewals)
  • Productivity Suites (Office suites, Email)
  • End-User Security
  • LAN Fixed and Mobile Connectivity
  • Hardware Break-Fix Maintenance
  • LAN Cabling installation and maintenance,
  • LAN Design, Planning and deployment
  • Service Management, Monitoring and SLA Reporting

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.