Corporate Services : Hostings | SITA

Service Title	Service Definition	Services Features
Disaster Recovery Solutions	We offer customers a customised DR solution with the capability to effectively and efficiently recover critical applications, infrastructure, data and systems to enable high levels of services availability through various available service packages.	• Design and implement unique DR solutions based on customer requirements • Primary Site Preparation • Secondary Site Preparation • Replication / backups • DR Testing • Cold - Recovery from backups • Warm - Recovery from backups or periodic replication • Hot – Dedicated hardware; continuous data replication
Midrange Hosting	We offer customers an array of secure application and web hosting packages to house, service and maintain government information.	• Application Hosting • Web Hosting · Disaster Recovery • Storage · Backup • Server Housing / Accommodation • Network switches • Database Management Systems • Application platforms and systems management software • Service Management
Mainframe Hosting	We offer customers secure hosting capability to house, service and maintain government information in a secure environment.	• Application Hosting • Disaster Recovery • Storage • Backup • Network switches • Database Management Systems • Application platforms and systems management software • Service Management
Hosted Batch Printing	Provide hosted batch printing service covering preparation, formatting, composition,printing of source data and delivery of print outputs to customer premises.various available service packages to meet business continuity and disaster recovery requirements.	Pre-processing ensures end-to-end delivery and back-end management of a secure printing environment. Post-processing includes the preparation of media for delivery which includes all the finishing tasks to be performed on the printed media.
Disaster Recovery	Provide the capability to effectively and efficient replicate critical applications,infrastructure, data and systems to enable high levels of services availability throughvarious available service packages to meet business continuity and disaster recovery requirements.	Cold Dedicated or syndicated hardware Reliance on backup for recover Up to 48 to recovery service Warm Dedicated Reliance on backup for recovery Up to 24 hours to recover service Hot Dedicated hardware No reliance on backup Up to 2 hours to recovery service.
Midrange Hosting	Provide fully managed Servers, Storage and Application hosting services to house,host and maintain government applications, data and websites in a secure environmento meet customer requirements.	Midrange and Cluster Servers Application Hosting Web Hosting Disaster Recovery Storage Backup Server Housing / Accommodation Network switches Database Management Systems Application platforms and systems management software Service Management, Monitoring and SLA Reporting
Mainframe Hosting	Provide a fully managed Mainframe Computing and Application hosting servicethat host government applications and data in a high secure environment.	Mainframe hardware Application Hosting Disaster Recovery Storage Backup Data Centre Networking Database Management Systems Application platforms and systems management software Service Management, Monitoring and SLA Reporting

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.