Service Management

Submitted by corporateservi… on July 18, 2023
Corporate Services Definition

Provide customers with the capability to effectively monitoring, evaluate and continually improve services using IT Governance (CoBIT), international best practice frameworks (ITIL), and international quality standards (IEC/ISO 20 000).

Corporate Services Features
  • ervice Desk
  • Remote Support
  • Incident Management
  • Problem Management
  • Change / Release Management
  • Monitoring
  • Service Delivery
Corporate Services Category
Other Services

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.