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SITA was established in 1999 to consolidate and coordinate the State’s information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability. SITA is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery process to ensure that the Government gets value for money, and using IT to support the delivery of e-Government services to all citizens.
In short, SITA is the IT business for the largest employer and consumer of IT products and services in South Africa – the Government. Furthermore, the Act separates SITA's services into mandatory services (i.e. SITA must provide), and non-mandatory services (i.e. SITA may provide). SITA remains committed in all its engagements to adhere to the Government’s "IT House of Values", aiming to achieve reduced costs, increased productivity and increased service to our citizens.
As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder. Within its mandate; a core pillar of the organisation is to leverage economies of scale to cost-effectively procure IT goods and services; and to set standards for security and interoperability in government implementation of core ICT programmes.
SITA has been despite all challenges; a key enabler for improved ICT performance and its footprint and legacy can be found in many government systems and key services. Its state-of-the-art Next Generation network (NGN) and the Network Operation Centre (NOC) supports government as an ICT backbone of the country.
SITA is transforming into a high-performance and customer-centred organisation with a new and relevant value proposition that delivers services and products agilely while ensuring inclusivity for SMME’s; while always ensuring alignment to government’s national developmental agenda.
"Be the lead ICT agency to enable public sector deliver"
"To render an efficient and value added ICT service to the public sector in a secure, cost-effective and integrated manner, contributing to citizen convenience."
In seeking to promote good governance and a code of conduct SITA has developed and promotes the following values:
Service Excellence - We shall strive to attain internationally recognised standards of service quality and maintain continuous improvement in service delivery;
Innovation - We shall pursue innovation by demonstrating thought leadership and proactive behaviour on the use of information and communication technology to enhance public service delivery;
Transparency - We shall always ensure transparency in everything we do in order to build trust and confidence with all our stakeholders;
Integrity - We shall conduct our business with integrity at all times to inculcate a culture of honesty, respect and accountability among all our employees;
Fairness - We shall treat all our partners, our suppliers and our employees with fairness and equity at all times; and
Prudence - We shall exercise prudence and economy in running the business of SITA
As per SITA Act (Act 88 of 1998 as amended by Act 38 of 2002),
“To improve service delivery to the public through the provision of information technology, information systems and related services in a maintained information system security environment to the departments and public bodies; and to promote the efficiency of departments and public bodies through the use of information technology.”
a) SITA Act 88 of 1998 as amended by SITA Amendment Act 38 of 2002
b) SITA General Regulations
c) Public Finance Management Act (No. 1 of 1999)
d) National Treasury Regulations
e) Companies Act (No. 71 of 2008)
f) Electronic Communications Act (No. 36 of 2005)
g) Electronic Communication and Transactions Act (No. 21 of 2002)
h) National Key Points Act (No. 102 of 1980), as amended by National Key Points Amendment Act(No. 47 of 1985)
i) Public Service Act (No. 103 of 1994), as amended by Public Service (Amendment) Act (No. 30 of 2007)
j) Preferential Procurement Policy Framework Act (No. 5 of 2000)
k) Public Administration Management Acts
g-Commerece
SITA has embarked on a journey to automate the procurement process in government.
The g-Commerce solution is
Cloud Computing
A focused Cloud programme to provide a common and secure Government private Cloud to assist Govern
Cloud Computing
A focused Cloud programme to provide a common and secure Government private Cloud to assist Govern
e-Services
The purpose of eGovernment is to make government services more accessible online, reduce the cost of accessing those services, streamline administrative process ...
e-Government
The e-Government implementation framework is focused on three dimensions i.e. citizens, government and business. SITA will work collaboratively with government ...