Provide secure dedicated VPN Network connectivity that enables Data, Voiceand Video capability, aligned to each customer’s specific business requirements.

Provide secure VPN data connectivity services to multiple government departments ina Shared Virtual Private Network environment.Note: This service is not available to new customers. The Service will be terminatedwhen all existing customers have been migrated to a Dedicated VPN Service.

Provide customer support in the development of ICT Plans ensuring alignment betweenthe organisations strategic business direction and its ICT investment business decisions.

Provide consulting services to address specific business challenges in a cost effectivemanner using international best practices, frameworks and standards.

Provide ICT strategy development and implementation services required to manage and directall IT resources in line with the government departmental business strategy and priorities.

Provide ITY Governance services that enable customers compliance with internationallyrecognised IT Governance Frameworks (COBIT and SA Government Corporate Governance of ICT Policy Framework)

Provide Solution and Application Development that aligns to customer specific businessrequirements underpinned by internationally recognised best practice frameworks and quality standards.

Provide Enterprise Architecture service using internationally recognised best practice frameworks (TOGAF and GWEA).

Provide customers with the capability to effectively monitoring, evaluate and continually improve services using IT Governance (CoBIT), international best practice frameworks (ITIL), and international quality standards (IEC/ISO 20 000).

Provide a Business Contact Centre service to customers with supporting processes and technologyplatforms aligned to provide services to citizens on behalf of and in conjunction with customers.