We provide a Performance management system to capture, monitor, and report on departmental performance against set annual objectives.

We offer customers (Agency Type & Project Type) ICT procurement services that covers identification and selection of service providers, management of supplier performance as well as ongoing administration of the contract ensuring: Cost effective procurement of ICT products and services in a manner that is consistent with government procurement prescripts (including State Information Technology Agency Act 1998: Regulations), and aligned to business objectives. Promotion of South African ICT industry, particularly Broad Base Black Economic Empowerment.

We offer Business Contact Centre packages to customers with supporting processes and technology platforms aligned to provide services to citizens on behalf of and in conjunction with customers.

We offer customers service packages that enable secure communication between citizens and government through Wireless Access Service Provider (WASP) platforms.

We offer SAM in support of a business practice for managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within the client organisation.

SITA's Managed Detection and Response service offering improves Governments’ cybersecurity and risk posture through SITA’s Security Operations Centre capabilities and technology. The service aids against security breaches as it helps to detect, detain and prevent cyber-attacks.

We offer Penetration Testing services (ethical hacking) which entails a consultant-led process that uses a set of tools (such as vulnerability scanning) and other tools and techniques (exploitation) to perform reconnaissance activities to produce a detailed report of a company's exposure to a real attack. The service focus on the compliance of the business solutions to the customer's information security policies and industry standards.

We offer customers various types of Secure socket layer (SSL) certificates to secure internet connection and encrypt sensitive information.

We provide continuous and/or ad-hoc scanning of customer end-points for security vulnerabilities to determine the adequacy of security measures and identify security deficiencies.

Application Testing Services offers an end-to-end application testing which involves the process of finding errors in the developed products, validate that the business process and the end-to-end processes adhere to the set requirements. Testing is the penultimate step before the launch of the products to the market.